Vtiger CRM is an open source Customer Relationship Management application

Vtiger has comparable functionality to SugarCRM and Salesforce.com. A custom installation of Vtiger can offer very considerable savings over Safesforce.com, and is possibly a better solution for many businesses for the following reasons:

• Potential to customise, meeting the highly specific requirements of an individual business, without the constraints of the Salesforce.com operational environment.
• Ability to “switch-off” unneeded functionality and complexity. This improves ease of use.
• Lower ongoing costs.

Here are few of the main CRM options of Vtiger:

• Sales automation – product entries, quotations, billing, support ticketing, and inventory management
• Customer support & service functions, including a customer self-service portal
• Marketing automation (lead generation, campaign support, knowledge bases)
• Analysis and reporting

One of the key benefits for the online business is the ability to pipe sales leads from the website direct to the Vtiger database. In this way web leads can be managed using the same user interface as leads from other sources.

Our services

• Vtiger installation and configuration on your preferred host.
• Fully hosted service.
• Customisation and integration with your website or other web based applications.
• Support contracts.